Shipping

Shipping

I aim to process and post all orders within 1-4 working days.

All UK domestic orders are shipped using Royal Mail if they are under the click and drop size allowance or Evri for larger heavier items.

All international orders are shipped using Royal Mail or a Courier Tracked Service.

I offer the following shipping services:

For all jewellery:

Royal Mail Special Next Day Delivery

Full tracking
Photo and signature on delivery
Guaranteed delivery next day by 1pm* or your money back
Compensation cover up to £750

UK for all orders under 2kg and the below measurements

£6.00 - Royal Mail Tracked

Max length: 45cm
Max width: 35cm
Max depth: 16cm
Max weight: 2kg

UK for all orders under 20kg and the below measurements

£10 - Royal Mail Tracked

Max length: 61cm
Max width: 46cm
Max depth: 46cm
Max weight: 20kg

The Rest of the World

Please be aware that these costs may vary depending on your location and the weight and size of the parcel so shipping costs will be calculated once I have received your postal address.

Europe - £11.99 - Royal Mail / Courier Tracked Service

Rest of the World (excluding USA) - £20.00 - Royal Mail / Courier Tracked Service

USA - £25.00 - Royal Mail / Courier Tracked Service

Heavy weight items

Europe - £17.99 - Royal Mail / Courier Tracked Service

Rest of the World (excluding USA) - £25.00 - Royal Mail / Courier Tracked Service

USA - £30.00 - Royal Mail / Courier Tracked Service

Furniture

All furniture items will be couriered using Shiply. The price of this will come at an additional cost and will be quoted on purchasing once I have received your postcode. You will automatically be charged a small amount for shipping when purchasing however I will refund once the courier service has been organised.

Packaging

I do my very best to package all orders in recyclable or reusable materials wherever possible. I partner with stores in my local community who donate unwanted boxes and packing materials. I make the most of what's on my doorstep, using unwanted newspapers and recycled bubble wrap to fill your parcels. They may not look the prettiest but I promise that every parcel is packaged with care, and attention to detail to make sure your items arrive in perfect condition.

Lost or Missing Parcels

Refunds will not be offered on orders that have been marked as delivered with Royal Mail or Courier Tracked Service with a tracking number and proof of postage. Please make sure all of your contact details are correct at the time of purchase.

Priority orders

If you would like your parcel quickly please get in touch for an individual quote.

Customs / Duty

I do not take responsibility for any deliveries that may have customs charges / sales tax. This is worldwide and now includes all countries in the European Union. All orders sent to countries in the EU are now subject to Import Tax & Custom Fees.

The taxation for a particular country depends on the local GST/VAT, as well as the item category and its declared value so we advise you to check what your local rate is before committing to purchase.

There is a threshold which is the amount at which a person begins paying taxes based on the declared value of an item. Anything over that you will be subject to charges. Please note thresholds vary from country to country.

Quarantine checks

I do not take responsibility for any quarantine checks which may happen in certain countries. Please check with your local authority before making a purchase.